CARE Team

The Campus Assessment Response and Education/Behavioral Intervention Team (CARE/BIT Team) is a campus-wide team of individuals that compassionately identifies, consults, and coordinates responses to concerning or disruptive student behavior. Our team collaborates with specialized members to promote safety and well-being. The CARE/BIT Team aims to address academic and personal challenges, fostering a successful college experience by proactively addressing behaviors and fostering a safe, healthy community. The CARE/BIT Team works collaboratively with staff in the Learning Commons who support students with academic success, skills, and supports. 

 

 

 

Meet the CARE Team

The following individuals comprise Neumann University's CARE/BIT Team. Depending on student needs and the situation, some additional members may be added on an ad hoc basis. 

Dr. Sarah Williamson (Co-Chair), Dean of Students

Mrs. Michelle Coleman (Co-Chair), Interim Assistant Dean of Students-Community Standards & Student Support

Ms. Bonnie Yake, Assistant Dean of Students- Counseling, Health, & Well-Being

Ms. Katie Callahan, Assistant Dean of Student Success & Retention

Mr. Chadwick Johnson, Director of Residence Life

Dr. Ann Mitchell, Director of Student Engagement & Orientation

Sr. Linda DeCero, Director of Pastoral Ministry

Mr. Lee Strofe, Director of Campus Safety

Mr. Guilherme Lopes, Director of Campus Ministry

Dr. Jennifer Labowitz, Director of Accessibility Services

Mr. Justin Gallashaw, Student Affairs Case Manager

Ms. Gina McLaughlin, Assistant Athletic Director

How do I submit a referral to CARE team?

If this is an emergency, please call Campus Safety immediately at 610-558-5555.

While we recognize that each situation is unique, we encourage reporters to engage with the student of concern before completing the CARE referral form. By having conversations with students beforehand, reporters can gather more information about the situation, enabling the CARE team to provide better assistance. In many instances, reporters who directly spoke with the student of concern could offer resources promptly, avoiding delays in support.

After speaking with the student of concern, community members are encouraged to report the matter using the Student of Concern Form on the Incident Reporting page. The information in this form will be treated with utmost privacy and only shared with relevant parties. While anonymous reports are accepted, providing identifying details allows us to offer more comprehensive support to the student. Neumann University remains committed to fostering a campus environment where safety, health, and well-being are paramount.

What type of behaviors should be reported to the CARE team?

When community members encounter concerning behaviors, they should consider referring to the CARE team. While some behaviors may overlap with multiple departments and teams, the CARE tean typically assists with the following examples:

  • Exhibits “bizarre” behavior
  • Talks about suicide or homicide
  • Shows inappropriate anger or hostility
  • Appears overly emotional, depressed, aggressive, or suspicious
  • Comes to class under the influence of alcohol or drugs
  • Is the subject of complaints by other students
  • Appears to have distorted body image or disordered eating
  • Experiences difficulty due to illness or death in the family
Connecting with the CARE team ensures a coordinated and compassionate response to these situations, promoting safety, well-being, and academic success within our community.

What happens when I submit a CARE referral?

A CARE team member will review and determine the next steps once a CARE referral is received through the Student of Concern reporting form. If the reporter includes their information on the form, a CARE team member will reach out to acknowledge receipt of the information or to follow-up for additional information.

Please note that review of the information is only conducted during business hours when the university is open. If the situation is an emergency, please call Campus Safety immediately at 610-558-5555.