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Frequently asked questions (FAQs)
Below is a list of Frequently Asked Questions (FAQs) regarding Residence Life and living on campus at Neumann University. If you have a question regarding on-campus living that is not listed below, please email the Office of Residence Life at reslife@neumann.edu, and a staff member will assist you.
Amenities
Amenities are related to the items that are available in the residence halls and specific bedrooms on campus.
Residents can access computer labs, laundry facilities, kitchenettes, vending services, and space for quiet reflection in their residence halls. In addition, communities have lounges and quiet study areas available for residential student use.
Each resident will be provided with a single, twin extra long bed, a desk with a chair, a dresser, and a wardrobe. Rooms also include window blinds and those with bathrooms come with shower curtains and towel racks. All rooms have wireless and wired internet access. Residents are to provide their own ethernet cord.
Students are welcome to decorate their rooms. Posters and other items may be hung on the walls only with material that will not damage the surface. White poster putty, 3M strips, and painters tape is recommended for hanging items. Walls may not exceed 40% in coverage and no items may be hung on the ceiling for fire safety purposes. Blocking of windows or hanging things out of windows is prohibited. Posters with drug, alcohol, or sexually explicit themes are prohibited.
Neumann University student ID cards enable students to access the residence halls. Students only have acces to their residence halls. Students access their own rooms with individual keys.
Technology
Information in this section is related to common questions about services and prohibited technological items.
Neumann University strongly recommends, but does not require, that students bring their own computer and printer. If you bring your own computer, you will need your own ethernet cable to connect to the University network. Additional information about computing is available on the Information Technology and Resources website. If you do not own a computer, there are computer labs in several residential communities and academic buildings on campus.
Neumann University offers streaming services on lounge televisions in the residence halls for no additional cost. Cable television and streaming services are not provided in individual bedroom.
Students are permitted to bring wireless printers with them to use in the residence halls. It is recommended that students also bring a cord to use the printer without wirless as well. Students are NOT permitted to bring a 3D printer to ensure the strength of the wireless network for all residents in the residence halls.
University policies
Information in this section includes brief information about some University policies. Additional information is available in the University Policies library on MyNU.
Yes! Students are required to register their vehicle with Campus Safety. There is no fee for registration. A student's vehicle must display a University parking decal. They are also required to park in designated areas specified for students or residential students.
Smoking is prohibited in all Neumann buildings, including residence halls. In addition, any community member who chooses to smoke must be 25 feet away from any entrances or windows.
Inidividuals are responsible for their possession. In the event students may have lost an item or believe an item may have been stolen, students should report the matter to Campus Safety.
A full list of permitted and prohibited items is located in the Residential Student Handbook which can be accessed on the University Policies page in the MyNU Portal.
What should I bring?
- blankets
- flat sheets (36” x 76” twin)
- pillows
- toiletries
- laundry basket
- study lamp
- alarm clock
- waste basket
- computer
- television
- cleaning and laundry supplies
- office supplies
- throw rug (5’ x 7’)
- snacks
- refrigerator (max. 4.0 cubic feet, UL approved)
- microwave (UL approved)
What should I NOT bring?
- candles
- incense
- waterbeds
- electric plates
- hot plates
- toaster ovens
- space heaters
- water guns
- toasters
- foreman grills
- any device with an open flame or heating element
Prior to a student's move in, a room condition report is completed. Students hav 48 hours after move in to update/notify Residence Life of the condition of items in their room. A room condition report is updated by Residence Life staff after the student moves out of their room. In the event that a damage to a space is determined to occur, students residing in the space will be charged for the repair. Additional information regarding the room condition and damage process is located in the Residential Student Handbook located on the University Policies page in the MyNU Portal.
university Services
Neumann University provides a variety of services to support students and their well-being when living on campus.
Yes! SEPTA Bus Route 114 stops at Neumann University. There is also a Campus Safety Shuttle that takes you to SEPTA Regional Rail Elwyn; see their website for a schedule. There are also numerous bus connections available at Granite Run Mall (located across from the LLC Annex). See SEPTA for more information.
Residential students will receive your mailbox number and combination with your housing assignment. Your address will be:
[Name]
Neumann University
Box ___
One Neumann Drive
Aston, PA 19014-1298
Yes! Residence halls are clustered into three different areas. Each area is supervised by a Graduate Hall Director. In addition, there are 21 resident assistants who also live on-campus. Residence Life staffare available to refer students, help mediate roommate conflicts, provide programming for students, and assist in ensuring community standards rooted in the mission of the University are followed.
General InforMATION
Residents are responsible for cleaning their room, including bathrooms within them. Residential students are responsible for removing all trash from their rooms and taking it to the dumpsters located outside each building in a timely manner. When a student moves out of the residence hall, they are expected to clean the room so that it mirrors their experience at the time they moved into the space. Spaces left unclean may result in damage charges for students.
Common area spaces such as lounges, kitchens, and common bathrooms are cleaned by the University. In the event of excessive dirtiness, residents of the community may be charged for cleaning of the space.
If you and your roommate(s) are having a conflict, please contact your resident assistant(s) (RA) as soon as possible to assist with facilitating a roommate mediation. Part of the mediation will be to reexamine the Roommate Agreement that you and your roommates created at the start of the year. After a mediation takes place, students are expected to wait at least 7 days before seeking out a second mediation or room change. Please note that room changes may be limited based on the occupancy of the residence halls.
Student IDs and room keys are distributed by Campus Safety. If you lose either, please go to the Campus Safety office, located in 32 BMB, immediately so that you may obtain a new one. If you lose your ID it is also suggested that you notify the Business Office so the card may be cancelled and any money on the card cannot be used around campus. Fees for key and ID replacement are available on the University's tuition and fees website.
Students who submitted a housing application and/or received a housing assignment and have decided to commute or live off-campus should submit the Housing Release Request form located on the eRezLife portal. Please note that releases will only be approved based on the conditions listed in the Housing Agreement signed during the application process. In addition, there may be a housing cancellation fee associated with approved housing releases.
No, the residence halls do not close for break periods. However, there is an additional cost to stay on-campus. The cost is $150 per break period during the academic semester (fall break, Thanksgiving break, spring break, & Easter break). In addition, limited housing is available for the winter break term at an additional cost. Information to opt in for break housing will be sent via Neumann University email about 3 weeks before the break period. Students who will not be on campus during those break periods do not need to take any action.
