ITR, the office of Information Technology and Resources coordinates computing services at Neumann University. Services include:
Help Desk and Web Site - ITR staffs a Help Desk that is available during day and evening hours by phone at extension 5620 (from off campus, 610-558-5620) or by email at firstname.lastname@example.org. Additional help is available on our Tutorial and Frequently Asked Questions Web pages.
Please note that ITR cannot fix student computers but will be glad to provide the names of local computer service providers.
High speed networking - ITR provides WiFi standard wireless and wired network and Internet access throughout the campus and to the residence halls. Resident students wishing to connect to the Internet from their rooms must register their PCs once they hook them up to our Network; Students will get redirected to a NetReg page the first time they attempt to access a webpage, there they enter their Neumann Computing ID & password. Off-campus students may use their own service providers or can sign up for inexpensive Internet service from local service provider DCA Net.
Computer Purchasing - Neumann recommends that all students have their own computers or regular access to a computer for work and research. While it is not necessary to buy a new computer, ITR has negotiated excellent discounts with several computer manufacturers.
Purchase a Personal Computer
Software Purchasing - Neumann University has standardized on the Microsoft Office programs for office productivity and for most student work. Office XP is installed on the public access computers on campus. We recommend that students use the Microsoft Office suite on their personal computers as well. Neumann University students can purchase the software at greatly reduced rates through our Microsoft Student Select program for the AICUP colleges association via Journey Education Marketing, Inc.
Purchase Microsoft Software
E-Mail - Neumann University provides e-mail and network access to all students who agree to use these privileges responsibly. If you have not already submitted the Computing Rights and Responsibilities form (requires Adobe Acrobat Reader), please print, read and sign it, and bring it to your computing orientation session or to the ITR office. Your Neumann e-mail address will be the primary electronic address that the administration and faculty will use to communicate with you. If you wish to forward your email to an external email address, follow instructions on the ITR Web site, or ask the Help Desk for assistance. Follow this link: "Checklist: Create Strong Passwords" for tips to keep your account secure!
Public Access Labs - Neumann maintains over 150 computers for student use in computer classrooms and public access labs.