John C. Ford Academic Resource Center

SMARTHINKING

NEW!! ONLINE TUTORING
Please be sure to scroll to bottom of page for important information.

SMARTHINKING is an online tutoring service that Neumann makes available to ALL students. SMARTHINKING provides tutoring in a variety of subjects, some of which are available 24 hours a day, 7 days a week!

Getting Started

ACCESS SMARTHINKING

Then use your Neumann login and password. This will take you directly to the SMARTHINKING site.

Login not working? Contact Katie Callahan at 610-361-5213 or callahak@neumann.edu.

Once you log in, view the SMARTHINKING Student Handbook for all you need to know about navigating the website and using the service. You may also watch this 15 minute flash demo (needs speakers) so that you can see exactly how SMARTHINKING works.

Technology Requirements and Troubleshooting Tips

  • Cookies/Javascript should be enabled.
  • Please disable all popup blockers for www.smarthinking.com
  • Make sure that your browser is set up to allow cookies and pop-up windows (SMARTHINKING uses both of these)
  • Make sure that you have Java installed. If you need to install Java, go to Java's Website and follow the instructions for the free download.

Need Help using SMARTHINKING?

1. Once you log in, view the SMARTHINKING Student Handbook for all you need to know about navigating the website and using the service.

2. If you need help contact SMARTHINKING customer support at support@SMARTHINKING.com or (888) 430-7429, ext. 1, Monday - Friday, 8:00 AM - 6:00 PM EST.

3. If you are a faculty/staff member, take a look at SMARTHINKING's Faculty Handbook. If you have questions for Neumann's SMARTHINKING Coordinator, please contact Katie Callahan at 610-361-5213 or callahak@neumann.edu.